Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

In order to contract with us you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

Pricing and Availability

All prices are inclusive of GST. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled and proceed with crediting the credit/debit card used for payment with a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Privacy Policy

Swaad India’s Zest is committed to maintaining your privacy so please read carefully in order to fully understand how we go about doing this. This policy covers Swaad’s use of personal information that is collected when you use www.swaad.com.au.
The policy also contains information about cookies. The following polices are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. We recommend you to refer to this policy on an ongoing basis to stay up-to-date with our most current privacy policy practices. This policy is effective from (website going live date).

Information that we collect from you

When you visit or purchase food through our Website, you may be asked at the time of registering or making an order, to provide information about you, including your name, contact details (such as telephone and mobile numbers and e-mail address), demographic information (such as post code and delivery address) and payment information (such as credit or debit card information).

When you supply any personal information to www.swaad.com.au we have a legal obligation towards you in the way we use that data. We must collect the information fairly, that is, we must explain to you how we will use it and tell you if we want or pass the information on to anyone else.

Use of your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping; to improve our products and services; to periodically send promotional emails about new products, special offers or other information which we think you may find interesting.
We may use the information to customise the website according to your interests.

Security and Storqge of your data

We will always endeavour to do our best to protect your personal data however we cannot guarantee the security of your data transmitted to our Website therefore any transmission is at your own risk. Once we have received your information and in order to prevent unauthorised access or disclosure we have put in place strict physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Swaad’s Website and Google Analytics

We use Google Analytics software to collect information about how you use www.swaad.com.au
We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Information stored in Google Analytics

The pages you have visited; how long you have spent on each www.swaad.com.au page; how you got to the site; what you have clicked on while you were visiting the site.
We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.
Furthermore, we do not allow Google to use or share our analytics data.

Changes to our terms and Privacy policy

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.

Contact

All questions, comments and requests relating to this terms and privacy policy are welcomed and should be addressed via contact form